Frequently Asked Questions
Is this watch 100% water resistant? Can I wear it in the rain?
Yes, our timepieces feature 5 ATM (50M) water resistance. They are built to easily withstand heavy monsoon rain, handwashing, and everyday splashes. We recommend avoiding pressing buttons underwater or hot steam saunas to keep the internal airtight seal intact.
What glass is used? Is it scratch-resistant against keys and coins?
Every watch is fitted with Hardened Sapphire Crystal Glass with an anti-reflective inner coating. Sapphire ranks 9 on the Mohs mineral hardness scale (second only to diamond), meaning regular contact with car keys, coins, or rough desk edges will not leave scratches.
Does the watch come with a warranty? How do I claim it?
Yes! Every watch comes backed by our 2-Year Comprehensive Movement Warranty. If you experience any timekeeping error or internal defect, simply WhatsApp our support concierge with your Order ID, and we arrange a complimentary door-to-door pickup and repair/replacement.
Is Cash on Delivery (COD) available, and how fast is delivery?
Yes, Cash on Delivery (COD) is available across all serviceable Indian pincodes with zero extra charge. Orders are dispatched within 24 hours via express insured air courier and typically arrive within 2 to 4 business days.
How do I adjust the strap size for my wrist?
For stainless steel link bracelets, each watch comes packaged with a complimentary link removal tool and quick guide inside the box. You can size it in under 2 minutes at home. Leather and silicone strap models feature standard multi-pin holes that comfortably fit wrist sizes from 6 to 8.5 inches.